ProstaFlow Official Website › Guarantee
GuaranteeDoes ProstaFlow Have a Money-Back Guarantee? Yes, 60 Days
Yes, ProstaFlow has a 60-day money-back guarantee on every pack.
It counts from the shipping date and covers opened bottles. Get a return authorisation from the order desk first, then post the bottles to PO Box 12730, Ogden, UT 84404, USA.
The window, where it starts, what it covers, and the five steps that claim it.
What the ProstaFlow guarantee covers
Four things it covers and five it does not, stated before you need either list.
Covered
- All three packs. Two bottles, three bottles and six bottles are covered on the same 60-day terms.
- Opened bottles. This is the part that makes the window usable at all, because a sealed bottle tells you nothing.
- Buyers who simply changed their mind. No reason has to be given and no fault has to be shown.
- Orders placed through the checkout on this website, which is the desk the policy belongs to.
Not covered
- Outbound shipping. The $9.99 on a two-bottle pack is carriage already performed and is not returned.
- Return postage. That is the buyer's cost unless the seller sent the wrong thing, which is why tracked postage is worth the small extra.
- Parcels sent back without a return authorisation. An unannounced parcel can be refused, and a refused parcel is the commonest way a valid claim dies.
- Anything posted after the window closes. Sixty days from shipping is a deadline rather than a guideline.
- Bottles bought from a third-party reseller. That seller's policy applies instead, on whatever terms it offers.
When the ProstaFlow guarantee clock starts
Two documents, two wordings, and the one this website prints.
Two documents describe this window and they disagree about when it opens. One says sixty days from purchase; the seller's own published policy says sixty days from the day the parcel ships. The length is identical and the deadline is not.
This website prints the seller's wording, for a simple reason: it is the wording a buyer would be held to if there were ever a disagreement, so it is the one that should govern the advice. Printing the friendlier of two figures and hoping is not a service to anybody.
| If your parcel | The window effectively gives you | What to do about it |
|---|---|---|
| Shipped the next day and arrived in three | Around 56 days with the bottles in your hand. | Nothing. Plan the decision for day fifty and there is room to spare. |
| Shipped in two days and arrived in a week | Around 51 days with the bottles in your hand. | Still comfortable. Start the count on the day the parcel arrives and note the shipping date from the tracking email. |
| Took longer for any reason | Correspondingly less. | Ring the order desk early rather than late. The deadline is the deadline, and a conversation on day forty is a different conversation from one on day fifty-nine. |
Illustrative arithmetic on the seller's own wording, not a delivery estimate. Tracking is the accurate source for what a specific parcel did.
One practical consequence is worth spelling out. A two-bottle pack is sixty days of capsules and the window is sixty days from shipping, so the last capsule and the deadline land at almost the same moment. Anyone intending to finish both bottles before deciding should make the decision a week or so earlier than the bottles run out.
The ProstaFlow guarantee against each pack
One window, three pack sizes, and how much of each purchase it reaches.
| Pack | Days of capsules | Days covered | What falls outside the window |
|---|---|---|---|
| 2 Bottles | 60 | 60 | Nothing. The pack and the window are the same length. |
| 3 Bottles | 90 | 60 | The third bottle, roughly 30 days of capsules. |
| 6 Bottles | 180 | 60 | Four of the six bottles, roughly 120 days. |
One capsule a day and 30 to a bottle. The window length is the same on every pack; what changes is how much of the purchase it reaches.
This is the clearest way to read the ladder and it is rarely put this plainly. The window does not grow with the pack. A two-bottle purchase is fully protected, a three-bottle purchase is protected for two thirds of what it buys, and a six-bottle purchase is protected for a third.
None of that makes the larger packs a bad buy. It makes them a different kind of buy: a discount bought in exchange for commitment, which is a perfectly ordinary trade as long as it is made with the arithmetic visible. The pricing page makes the case for each of the three.
How to claim the ProstaFlow guarantee
Five steps in order, and the first one is a phone call rather than a parcel.
Telephone before anything goes in a box
The number is on the order email and in the footer of every page here. The website address holds no order records at all, so nothing sent to it can begin a refund.
Get the authorisation, and write the address down
Returns are received at PO Box 12730, Ogden, UT 84404. Bottles that turn up unannounced can be turned away, and a turned-away parcel is how a good claim dies.
Slip your name, order number and purchase email in with the bottles
Written on a piece of paper, all three. Bottles arriving with nothing to identify them are the second commonest reason a claim sits still.
Send it tracked, and pay for that yourself
Return carriage is the buyer’s unless the wrong item was sent. The outbound carriage is not returned either, which on the two-bottle pack is the $9.99.
Allow 3–5 business days at the desk, then 5–10 at your bank
Two queues rather than one. The second belongs to the card issuer and nobody at the desk can move it along.
A refund arrives in two stages and the second one is not the desk's to shorten. Three to five business days for the return to be processed once it is received, then five to ten more before a bank posts the credit to a card. Counting from the day you posted the parcel rather than the day it was received is how people end up chasing a refund that is not late.
The ProstaFlow money-back seal on the pack
One mark, what it states, and the three things it leaves to the written policy.
60-day satisfaction guaranteeA purchase policy set by the seller. The seal states a length and does not state the starting point, which is the detail that matters and which the written policy supplies: the shipping date.
Seals of this kind are the easiest thing on a pack to over-read. This one is accurate about the length of the window and silent about everything else, including who pays return postage and what happens to outbound carriage. Neither omission is dishonest; a roundel is not a contract, and the written policy is.
Every other mark on this pack is read the same way, one at a time, on the testing and quality page, including the two that name no certifying body at all.
What the ProstaFlow guarantee is and is not
Four statements, and the last one is the awkward one.
It is a purchase policy
A commercial promise about a transaction, set by the seller and honoured by this desk. It says you can change your mind and get your money back inside a stated period. That is a useful thing and it is the whole of what it is.
It is not a medical promise
A refund window is not evidence that a formula works, and no length of window would be. The evidence question is dealt with separately and at length on the dosage section and on the benefits page.
It is not a substitute for reading the panel
Buying on the strength of a guarantee and reading the label afterwards is how people end up returning a product they could have declined for free. The ingredients page takes five minutes and costs nothing.
It is shorter than the seller's own usage advice
The seller's page suggests allowing 180 to 210 days to evaluate the product, which is four months past this deadline and also the length of the six-bottle pack. This desk does not repeat that as advice, and the timeline page sets the two clocks side by side.
ProstaFlow guarantee questions
How long is the ProstaFlow guarantee?
60 days, on every pack. It is counted from the shipping date under the seller's own wording rather than from the day you ordered.
Do opened bottles count?
Yes. Opened bottles are accepted, which is what makes the window usable, because a sealed bottle answers nothing.
Do I have to give a reason?
No. A change of mind is enough, and no fault has to be shown.
Who pays return postage?
The buyer, unless the seller sent the wrong item. Use a tracked service; it settles any question about when the parcel was received.
Is the $9.99 shipping refunded?
No. Outbound carriage on the two-bottle pack is a service already performed and is not returned.
Can I just post the bottles back?
Ask the order desk for a return authorisation first on +1 (877) 257-0710. An unannounced parcel can be refused, and a refused parcel is the commonest way a valid claim dies.
Where do returns go?
PO Box 12730, Ogden, UT 84404, USA. The New York address is the office and does not handle returns.
How long until the money appears?
Three to five business days to process once the return is received, then five to ten more before your bank posts the credit. Two separate waits.
Who publishes this ProstaFlow website?
- Using Dietary Supplements Wisely. National Center for Complementary and Integrative Health, National Institutes of Health. https://www.nccih.nih.gov/health/using-dietary-supplements-wisely
- Dietary Supplements: What You Need to Know. Office of Dietary Supplements, National Institutes of Health. https://ods.od.nih.gov/factsheets/WYNTK-Consumer/
Order ProstaFlow with the window in mind
60 days from the shipping date on every pack, opened bottles included. Two bottles is two months, which covers the window end to end.
Two bottles $158 · six bottles $294 · 60-day money-back guarantee
Order ProstaFlow On The Official WebsiteOne capsule a day · 30 per bottle · lot PRO-26/PR-5240
